McDonald’s teen employee jumps through window to save customer choking on a chicken nugget

When Sydney Raley of Edina, Minnesota, clocked in for her Saturday afternoon shift at a McDonald’s in Eden Prairie, she expected it to be a typical day.

The 15-year-old has worked at the Golden Arches location for around seven months, so she was used to the “lunch rush.” She made coffee, made drinks, and performed other routine tasks.

However, the monotony of the day was broken by a terrifying incident.

Sydney Raley standing in front of a McDonald's
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When Sydney popped her head out on the drive-thru window to inform a customer that the rest of her order would be ready in a few, the teen noticed that the woman didn’t look okay.

The unidentified female was “coughing like crazy” and “gagging” as her “freaked out” daughter in the passenger seat watched in panic.

Sydney immediately understood what was happening—the woman was choking and running out of air.

The facade of a McDonald's store during a snowy day
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Sydney told her manager and the woman’s daughter to call 911 as she jumped out of the drive-thru window to aid the woman.

Luckily, she underwent a Red Cross babysitting class when she was 11, and during that moment, all of her training kicked in.

Sydney remembered the Heimlich maneuver and performed it on the woman. However, she wasn’t strong enough for the maneuver to work even after doing it a couple of times.

Sydney saw a customer waiting in the parking lot for his order and asked for his help. The pair then worked together to dislodge the chicken nugget stuck in the woman’s throat.

“It could’ve ended a lot worse but I am super thankful for that bystander who helped so much,” Sydney told Kare 11 of the heart-stopping moment. “Because I am decent at first aid, but if it weren’t for him and our efforts together, it could’ve ended so much worse.”

Sydney Raley holding $50 in each hand
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Two Eden Prairie police officers who responded to the call checked on the woman to ensure she was safe. They also came with a reward of $100 in cash for Sydney’s heroic efforts.

The money came from the police department’s crime fund. Each officer is given $50, which they can give to citizens who demonstrate “outstanding work.”

“She is well-deserving of that money,” Sergeant Scott Mittelstadt said. “We need more of her in this world.”

Sydney’s parents, Tom and Stephanie, were shocked when they pulled up to the restaurant to pick her up at the end of her shift.

“There was an ambulance and a police car sitting there and I looked at my wife and said: “Please tell me that’s not something for Sydney,” Tom told CNN. “And sure enough Sydney is sitting outside waiting for us to pick her up and says: “So this happened today.”

Sydney Raley's parents, Tom and Stephanie
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Tom said that their daughter, who they refer to as “Sydney Sunshine,” was diagnosed with autism when she was younger—a condition that he credited for her ability to remember the Heimlich training she got four years ago.

“I always tell her she has a gift, because she’s autistic,” Tom said. “She can remember anything – do anything. It’s crazy.”

Stephanie agreed, saying that Sydney is an extraordinary individual.

“She remembered all of the training as a script in her head and was able to jump into action right away, just because it was stored up there and she can recall anything she reads and hears,” the proud mother said.

Sydney Raley in an interview with Kare 11
YouTube

Sydney’s employer is also proud of her life-saving efforts.

“Sydney truly personifies what it is to be a hero and we are incredibly lucky to have her as a highly-valued crew member,” said Franchise owner Paul Ostergaard.

Despite getting $100 for her good deed, Sydney’s greatest takeaway from this incident is that she can make a difference.

“[It feels] like I’m actually capable of contributing to society and actually capable of making a difference,” she said.

Good job, Sydney! You can watch the heroic teen’s interview with Kare 11 in the video below.

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